How much AI is responsibly drinking on a Tuesday morning
2019-05-28
Do you know the “the Turing test”? (There’s an article on that named “Do we need a better north star for AI than the Turing test?” Initially installed by a thought deriving from Alan Turing in the 50’s, “Are machines able to think for themselves”? The test goes like this; Every year multiple AI developers put their darling projects to compete against a real human. Can the human tell if she is communicating with another human or AI? The first developer to create that program will get 100.000 USD, in the wake of that, the most “human-like” AI gets 2.000 USD. So, that’s the Turing test.
This paves the way for another article “Questions about AI nontechnical staff should be able to answer“. Now, what’s better, a cheap so and so functioning chatbot or an expensive flawless employee? Does customer accept glitchy online service if the price is right, or will every support case be compared to the old analogue standard? In other words, is discussing AI worth the time right now, or are we too far away from real value, so that other issues should take our precious time? Are we (not you the progressive IT pro, but the regular person on the street) ready for technical augmentation of our lives without comparing it with the flawless service of a human?
A famous author once wrote “Do you compare your spouse with your friends on all playing fields, on the argument of; If it walks like a duck, if it quacks like a duck, if it looks like a duck, it is a duck”?
“If so, you could easily go to bed with your friends (they’re both ducks measured by the same standards), and you could easily bring your spouse to the “girls/guys out all night” …
Right! You keep, and clearly separate what seems to be the same thing separated with a clear definition of what the different titles brings to your customer journey … In this particular case, the important thing is the differences, not what’s alike …
Further on the subject. I stopped not drinking beer on workhours. There’s a fantastic feeling to leaning back in your office chair, sipping on the most lovable flavor on earth at nine o’clock a Tuesday morning …
Non-alcoholic of course.
But …
It walks like a beer, it quacks like a beer, it looks like a beer, but as long as you don’t expect any Friday-night-spin from it, it clearly fills a purpose that necessarily don’t come from beer …
You get it by now! Don’t count on AI revolutionizing anything just yet.
This paves the way for another article “Questions about AI nontechnical staff should be able to answer“. Now, what’s better, a cheap so and so functioning chatbot or an expensive flawless employee? Does customer accept glitchy online service if the price is right, or will every support case be compared to the old analogue standard? In other words, is discussing AI worth the time right now, or are we too far away from real value, so that other issues should take our precious time? Are we (not you the progressive IT pro, but the regular person on the street) ready for technical augmentation of our lives without comparing it with the flawless service of a human?
A famous author once wrote “Do you compare your spouse with your friends on all playing fields, on the argument of; If it walks like a duck, if it quacks like a duck, if it looks like a duck, it is a duck”?
“If so, you could easily go to bed with your friends (they’re both ducks measured by the same standards), and you could easily bring your spouse to the “girls/guys out all night” …
Right! You keep, and clearly separate what seems to be the same thing separated with a clear definition of what the different titles brings to your customer journey … In this particular case, the important thing is the differences, not what’s alike …
Further on the subject. I stopped not drinking beer on workhours. There’s a fantastic feeling to leaning back in your office chair, sipping on the most lovable flavor on earth at nine o’clock a Tuesday morning …
Non-alcoholic of course.
But …
It walks like a beer, it quacks like a beer, it looks like a beer, but as long as you don’t expect any Friday-night-spin from it, it clearly fills a purpose that necessarily don’t come from beer …
You get it by now! Don’t count on AI revolutionizing anything just yet.